Administrative Assistant

Looking for a career to utilize your experience in older adult care? Join our team and help older adults thrive while supporting families and empowering Care Professionals.

As a Service Coordinator, you'll use your administrative excellence, caregiving skills and empathy. Your problem-solving abilities and calm demeanor will be valuable as you balance the needs of clients, families, and Care Professionals. Join a collaborative team committed to helping older adults live well at home while providing Care Professionals with the support they need to succeed. Here, your work will make a meaningful impact every day.

BENEFITS

Extended health, dental, prescription, and life insurance

Health Spend Account

RRSP match

Paid time off

Free onsite park

WORK ENVIRONMENT

Supportive team culture

Comprehensive training and franchise support

Full-time hours

Office shifts: Wednesday-Saturday (days)

On-call shifts: Wednesday-Saturday (evenings, from home)

RESPONSIBILITIES

Answer calls and provide exceptional customer service

Coordinate client and Care Professional schedules

Foster strong client-Care Professional relationships

Address concerns and resolve issues promptly

Communicate effectively with clients, families, and staff

Maintain accurate records and compliance standards

QUALIFICATIONS

Strong communication skills

Positive attitude and sense of humor

Organized

Ability to multitask and respond with urgency

Proficiency in Microsoft Office

A Valid Driver's License & Reliable vehicle

Business or management experience preferred

Professional experience caring for an older adult required

ABOUT HOME INSTEAD

Home Instead is a global leader in premium home care, dedicated to helping older adults remain safe, healthy, and independent at home. We value compassion, excellence, and meaningful relationships.